Moving home is up there with being one of the most stressful things alongside divorce and bereavement. We need to bear in mind that not everyone is excited about moving or is moving through choice. It could be down to a breakdown in relationship and family life, the death of a loved one or financial issues.
It’s important not to make assumptions. I see many people who are so anxious about moving and have no idea where to start. People need to be given time to digest and fully understand the process before it begins, and to be kept informed throughout.
Moving house is a big deal as we accumulate belongings that we gain emotional attachment through the memories connected, good or bad. Always take time to go through things at your own pace and ask for help from a friend or relative.
In my role, I am acutely aware of the sensitivity, and I go the extra mile to make absolutely sure I help to alleviate some of that stress. Sometimes someone just needs a moment to share memories, or their hopes and fears about a move, and it’s essential this time is given to those that need the extra support.
The unknown creates anxiety in most of us and can reveal itself in many ways, from sweaty palms to sleepless nights. This was one of the reasons I became an Estate Agent, knowing so many people that had been given little or no guidance and were left in limbo.
We underestimate the impact that this has on our health and day to day lives. Viewings can stir lots of emotions and anxieties not only for us but, also our pets. For instance, who is coming to the property, what are they looking at, what are the throwaway comments (as these can be hurtful which may leave you upset or feeling inferior). Having strangers come into your home to look around, make their own assessments can be hard, especially if the move is not something that is desired.
When clients ask me to do the viewings personally for them, it’s a choice to lessen the stress, to avoid the mix of emotions and to take a step back, and allow me to do what I do best – showcase the home, giving personal touches along the way as I genuinely care.
House moving is stressful at the best of times, but we as professionals, friends and family can help to reduce this, giving time to listen and help make a difference to the whole experience. Don’t just assume all is well, you may be quite surprised at the reality.
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