The new operator of a call centre at Forres has launched a recruitment drive, which will see it hire up to 150 people.
Glasgow-based Kura took over the centre at the Moray town’s enterprise park after winning a contract with energy giant Scottish Power from previous operator Capita.
Yesterday Kura said no redundancies had been made there and the first phase of a 12-18 month recruitment programme was under way.
Kura received support from development agency Highlands and Islands Enterprise (HIE) to take over the Forres facility.
The company said it was “experiencing strong growth” following the Scottish Power contract win in January, which will see it increase its workforce to 1,800.
The firm is also opening a new call centre in Liverpool and is transferring around 500 workers from Capita.
Chief executive Brian Bannatyne said: “These new sites will help create the right learning environment for the culture we are building and provide a great platform for expansion within the UK.”
He added: “We would like to thank Scottish Power for their recognition of the service our team has provided to their customers over the past four years and we look forward to continuing with our partnership.”
Scottish Power’s customer service director, Lynda Clayton said: “Our supplier selection process ensured that quality in the provision of telephony services would be at the heart of our customer experience, and always put our customers first.”
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