A global technology company that specialises in emergency response has seen a period of significant growth leading up to the launch of its latest SaaS product that has been designed to ensure energy companies can successfully manage any incident or crisis they are faced with.
Restrata, which has offices in London, Aberdeen, and Dubai, has developed software that enables companies to access all incident and crisis response data on a single, secure platform. The solution, called Restrata Platform Incident & Crisis Manager, streamlines how teams manage incidents and emergencies.
It connects all teams and provides a common operating picture between the site team, last mile, incident management team and the crisis management team – giving them access to the real-time information they need such as Personnel on Board (PoB), HR, mustering, logistics, environmental, stakeholder management, media relations, administrative and event logging.
Botan Osman, Restrata’s CEO said: “Digital technology is transforming every aspect of the energy sector and its potential to significantly improve the quality of incident response is clear. When every second counts, our solution aligns the right people, around the right information, at the right time. It not only eliminates the need for multiple, siloed systems but also connects everyone around one source of truth reducing the risk of human error or delay.
“Restrata’s team occupies a unique position with the deep expertise required to manage any incident or crisis. We ensured that this experience had a firm role in the design and development of the SaaS solution to enable digital transformation in emergency response and crisis management, moving organisations a step closer to achieving Connected Resilience.”
© Supplied by RestrataThe Restrata Global Operations Control Centre (GoCC)in Aberdeen was the first to roll out the software to run all outsourced exercises and live incidents. The solution, which is now commercially available, will also be rolled out to more than 20 energy and industrial companies.
Simon Marwick, Head of GoCC, added: “The use of technology to support incidents has grown increasingly important in recent years. As we pushed industry to explore how things can change, system limitations were frequently highlighted as barriers to industry best practice. It was clear that we needed a system that is agile, scalable and can integrate with information sources.
“During the development of Restrata Platform Incident & Crisis Manager, I assessed it against other industry providers and can confidently say that it is the best on the market. We are delighted to be improving the experience of all of our customers and are excited about what the future holds for this technology.”
The technology enables companies to:
· Streamline workflow: Eliminate friction by bringing all essential data and tools together on one easy-to-use platform.
· Enhance people management: An Associated Locations function enables personnel to be tracked easily if they move onshore or to nearby assets.
· Improve communication: Teams have instant access to every briefing log to help them keep up-to-date with an incident as it develops, allowing for more efficient management of live tasks, information escalation to the crisis management team, and access to approved media releases.
· Eliminate duplication: Data is either ingested in real-time or only entered once and is automatically replicated in relevant sections allowing tasks to be prioritised.
· Improved mapping: The mapping feature gives a visual representation of all locations and events connected with the incident and gives information of personnel at each of them.
Restrata works with clients in a range of industries including oil and gas, energy, engineering, mining, renewables, manufacturing, and large-scale events. The solution is a key product of Restrata Platform – the company’s overarching suite of crisis management solutions.