Extra Energy attracts highest proportion of complaints ever recorded
Relative newcomer Extra Energy has attracted the highest proportion of customer complaints ever recorded in a quarterly league table by Citizens Advice.
Relative newcomer Extra Energy has attracted the highest proportion of customer complaints ever recorded in a quarterly league table by Citizens Advice.
News that the consortium of developers led by SSE have committed the final £2.6billion investment decision for the 588MW 84-turbine Beatrice offshore wind farm in Scotland has been welcomed by politicians.
A consortium of developers led by SSE have committed the final investment decision for the 588MW 84-turbine Beatrice offshore wind farm in Scotland.
Energy firm SSE is closing all its 37 Scottish Hydro Electric shops across the country, putting 119 jobs at risk.
Energy company SPIE has been award a dual three-year framework with Scottish and Southern Energy Power Distribution (SSEPD).
SSE has signed agreements for the sale of almost half of its stake in the operational 349.6MW Clyde windfarm in South Lanarkshire to Greencoat UK Wind and GMPF & LPFA Infrastructure for £355million.
British power producer Drax mothball its coal-fired power generation units as part of a strategy review triggered by competition from cheap gas and renewables.
Utility firm SSE has revealed plans to shut part of a coal fired power station in England with the potential loss of up to 213 jobs.
Power firm SSE has today announced it will enter into consultation with employees and stakeholders at Fiddler’s Ferry power station, Cheshire, about a proposal to end commercial operations at three of the plant’s four units.
Scottish Power has announced it is to cut its standard domestic gas prices by an average of 5.4% from mid-March, the third supplier to announce such a drop in two weeks.
Energy giant SSE is to cut its standard gas prices by 5.3% in the latest move by a Big Six supplier to reduce tariffs.
SSE and its partners Coilte have started construction of Phase 2 of its Irish onshore wind project following completion of a €176million deal.
SSE and the Scottish Government have both revealed they plan to appeal against a legal ruling on a planned 67-turbine windfarm. The move comes after a judge said the government’s decision to approve Stronelairg windfarm was “defective”. A review had originally been sought by the John Muir Trust.
An energy giant was paid nearly £600,000 in less than a month - to turn off its windfarm and not produce any electricity.
Energy provider SSE said it has secured agreements to provide 3,150MW of de-rated electricity generation capacity from October 2019 to September 2020 at a price of £18 per kilowatt. The company said the move was as a result of the GB Capacity Market Auction process.
SSE has been criticised for not passing more savings on to customers after it revealed pre-tax profits of almost £549 million in the six months to September.
The benefits of offshore windfarms to the UK economy will be highlighted at an event next week.
Serica Energy has reached an agreement with BG International and SSE to transfer equity in the Columbus field in the North Sea.
A network group in Scotland has been chosen to upgrade the telecoms links to hundreds of North Sea oil platforms.
Engineering giant Siemens has received an order for the supply, installation and commissioning of 54 direct drive wind turbines in Scotland.
The £1billion Peterhead Carbon Capture and Storage project can help kick-start other CCS projects in the UK and make a significant contribution to reducing CO2, according to a leading industry expert.
Energy companies are failing to improve their handling of customer complaints, Citizens Advice data shows. Complaints about four of the big six - SSE, EDF, British Gas and npower - increased between the last quarter of last year and the first quarter of this year. Scottish Power, by far the worst offender overall with 1,154 complaints per 100,000 customers in the first quarter, saw a slight drop from 1,163 on the end of last year. SSE received the fewest complaints at 55.1 per 100,000 customers, but this was an increase on the previous quarter’s figure of 44.5.
Energy giant SSE lost 90,000 customer accounts in the last three months but gave no indication that it would follow rival British Gas in cutting prices. Shares fell 4% as the group also said that annual profits from its energy supply arm were likely to fall. The trading update comes weeks after a probe by the Competition and Markets Authority (CMA) found suppliers have been overcharging customers by around £1.2 billion a year - and said that it was considering proposals that could see bills slashed.
Energy supplier SSE said it has lost more than 500,000 customer accounts in the last year, despite its pledge to freeze bills until at least July 2016. The UK’s second biggest company blamed “increasingly challenging and highly competitive market conditions” for the decline to 8.5 million accounts. SSE’s retail arm reported a 39% increase in profits to £456.8 million for the year to March 31, meaning that it made an average of £69 from the supply of household electricity and gas - before tax and interest payments. The rise in profits follows a tariff hike in November 2013 and the firm’s subsequent pledge to freeze prices, which it recently extended to next summer in the wake of a 4.1% average reduction in gas prices from last month.
Energy giant SSE has pledged to invest £12million in order to help meet the need to recruit a shortfall of 208,000 workers in the sector by 2023. It has called on firms to invest in the support of apprentices to ensure the UK has the skilled workforce needed to deliver major projects required for the future as half of utility sectors workers are set to retire in the next eight years.